Return Policy

We hope you love everything that you order from us but if something isn't quite right, you have 30 days from the delivery date to return any unwanted products.

We accept the return of most products, provided that they are returned in their original condition with all tags still attached. However, we cannot accept the return of certain products.

While we do not charge a restocking fee for returns, you will be responsible for paying for return shipping. In the event that you receive a damaged product from us, you are responsible for contacting us immediately and we will bear the cost of return shipping.

How to Return Products – If you'd like to return something, please do as follows:

1. Contact us to let us know that you'd like to initiate a return. We will provide you with specific instructions for your return, including a unique return number and return carriers.

2. Complete the return form.

3. Pack the products to be returned, together with your completed return form, in the original packaging provided, securely seal the package, and address the package to the return address we provided. Be sure to cover or remove all original shipping labels.

4. Take your package to a shipping carrier and pay the shipping cost. We recommend that insure the package and obtain tracking information for your return. 

Once we have processed the return, you will receive a return confirmation email and we will process your refund to the original payment method used. Please allow an additional 7 to 14 business days for your refund to reach you.

Returns made outside the 30-day period may not be accepted by us. To ensure your return is covered by our returns policy and is not delayed, products must be returned from the same country to which they were delivered. Items returned from a different country may incur additional charges or be delayed by customs and may not be accepted by us.

You may cancel your order any time before it's shipped for any reason, except personalized products cannot be cancelled once ordered as they may be in process of being customized. Please contact us by email if you would like to cancel your order.